Chesnet PRO Care IT Managed Services 

If the original work was virus or malware removal and the same virus returns within seven days we will remove the virus again at no additional charge. Since there are thousands of new viruses that come out on a daily basis there are rare instances where the virus will reappear in one to two days because there was a hidden file left by the malware on the PC. If a new virus is contracted during the seven day period there will be a new virus removal cost if you elect to have us remove the malware. Regardless of what the situation is, we are fair and honest at FastAssist and will make sure our customer’s are happy with their online computer repair experience. Since every case is different we will assess the situation based on the data and the concerns of the customer and make sure a fair resolution is reached regardless of the seven day guarantee.

DOES NOT APPLY TO:  Remote Managed Malware...

Remote Managed Malware software provides industry leading Internet security software to help protect you while you are online. Although Internet security software is effective, new threats are being created continuously and you may need a plan B. In the event that your PC does get a virus, we’ve got your back. We’ll remove any virus at your local store or remotely online at no extra charge.
Features and benefits:
- Includes top rated Internet Security software
- Includes Unlimited Virus Removals
- Automatic scanning and removal of malware or viruses
System Requirements: Remote Managed Malware is for to Windows 10 and above. Devices must be accessible from the Internet for remote support. Customer is responsible for backing up all data  !!
Call 833-246-1826 for questions and additional information.